Messages and AI drafts
Triage patient messages and review AI-suggested replies before anything is sent.
Review AI message drafts safely
How to triage inbound messages, generate a reply draft, and approve or reject before anything is sent.
Read guideEscalate urgent or clinical messages
How to recognize messages that should be handed to clinical staff before any reply is drafted.
Read guideTriage patient messages
Categorize and assign inbound patient messages so nothing slips.
Read guideReview AI reply drafts
How to edit, approve, or reject an AI-suggested reply before sending it.
Read guideEscalate urgent or clinical messages
How urgent or clinical messages are flagged and what to do with them.
Read guide
Related categories
Getting started
Set up your practice workspace, invite teammates, and find your way around ChairNav.
Daily Brief
Use the morning brief to scan the day, see real risks, and act before 9 a.m.
Schedule and No-Show Guard
Protect chair time with the schedule view, confirmation status, and no-show risk reasoning.
Recall Engine
Track recall opportunities, prioritize who to reach today, and prepare safe outreach.
Still need help?
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