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Changelog

What's new in ChairNav.

Improvements shipped to the front-desk workspace, refreshed as teams keep using ChairNav.

  1. Improvement

    Updated morning brief grouping

    The morning brief now groups unconfirmed visits, open chairs, and follow-ups so the team can work top-to-bottom.

    Daily BriefSchedule
  2. Improvement

    Improved recall queue filtering

    Filter the recall queue by last contact age, treatment type, and provider so the right opportunities surface first.

    Recall
  3. New

    Added chair-gap reason labels

    Mark why a chair gap opened — late cancel, no-show, schedule hole — so the daily review tells a clearer story.

    Schedule
  4. Improvement

    Improved claim packet review flow

    The claim packet view now walks through required items in order so insurance leads can review faster.

    ClaimsInsurance
  5. New

    Added message approval notes

    Reviewers can leave a short note when approving or rejecting an AI-drafted reply so the team trail stays readable.

    MessagesAI