Security basics
How ChairNav protects practice and patient data, and what your team should do to keep it safe.
5 min read
ChairNav stores practice and patient data in an isolated workspace per practice, with role-based access and an audit trail for sensitive actions.
Data isolation
Every record belongs to a single practice. Database row-level security enforces that users can only read or modify data for practices they are members of.
Audit trail
Sensitive actions — AI output approval, claim narrative changes, automation rule edits, role changes — are recorded as activity events you can review.
What your team should do
- Use unique accounts per person — never share logins.
- Assign the lowest role that fits the job.
- Remove access promptly when someone leaves.
- Review the activity log regularly.