Read no-show risk reasoning
What ChairNav looks at to suggest risk, and how staff stay in control of the call.
Last updated May 15, 2026
Risk reasoning is built from real, neutral signals like prior no-shows, time-of-day patterns, and confirmation status. It never uses sensitive or discriminatory attributes.
- Risk is a suggestion, not a verdict — staff override at any time.
- Risk reasons are saved with the appointment so the team can see what the suggestion was based on.
- Lowering risk is as easy as confirming the patient or noting the operational change.
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