Draft a recall message for review
Generate a draft outreach message that staff approves before sending through your existing channel.
Last updated May 15, 2026
Recall drafts respect the patient's communication consent. ChairNav creates a patient_messages draft — it does not send.
- From a recall opportunity, choose Draft recall message.
- Pick the channel that matches the patient's preference and consent.
- Edit the draft. Approve to mark it ready, then send through your existing tool.
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